Last updated: March 2026
At Balkan Music Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. We believe in transparency and minimal data collection—we only gather what's necessary to respond to your inquiries and booking requests.
We collect personal information only when you voluntarily provide it through our survey form:
The information you provide is used solely for the following purposes:
Your privacy is important to us. When you submit a form, your information is sent directly to our email inbox via a secure SMTP connection (TLS encryption). We do not store your data in any database on our servers. Your information exists only in the emails we receive, which we retain as long as necessary to fulfill your request and maintain our business correspondence records. You may request deletion of your data at any time by contacting us.
To provide our services, we use the following third-party providers:
We do not use cookies for tracking, analytics, or advertising. We do not use Google Analytics, Facebook Pixel, or any other tracking technologies. Your browsing behavior on our website is not monitored or recorded. The only automatic data we collect is your browser's language preference to provide a localized experience.
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. Form submissions are transmitted using TLS/SSL encryption (HTTPS), and our SMTP email service uses secure port 465 with TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website serves visitors from around the world, including the European Union, Romania, and Serbia. When you submit a form, your data is transmitted via email, which may involve servers located in different countries. We use secure transmission protocols (TLS/SSL) to protect your data in transit. If you are an EU resident and have concerns about data transfers, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:
Name: Balkan Music Academy
Contact: contact@balkanmusicacademy.com